Was free-writing about it this evening. Here's a little of that:
. . . finding it there and then, as that guy--likely 3 to 5 years less than my "24 and so much more"--purposefully striding across the square, looking me in the eye, and HANDING me the DOLLAR, not just tossing it off in the case or even humbly placing it in, as at an altar, but handing it to me, eyes up and locked, all a purpose, handing me that dollar in exact appreciation.
I've had a personal email correspondence with Ted Leonsis for over ten years now.
Since 1999, when he bought the Washington Capitals from Abe Pollin--philanthropist, pillar of the community and mensch himself--Leonsis has dramatically raised the fortunes of his team, above all by connecting with fans, customers and clients alike, actively seeking input.
He asked fans for complaints about the team: about the game day experience, prices, parking, concessions, bathrooms--everything.
He compiled a list of 101 things fans didn't like, then systematically attacked those flaws, one by one.
That kind of enlightened ownership does more than sell tickets. After all, if the team weren't any good, there'd be empty seats every night.
What it does is gains permission. It gets buy-in. It buys patience and time and trust. Trust that things will be done right, that things will steadily improve. That these are shared values.
That "It's always about team, and there's always better."
...I'm still getting things done! Working at it--hahd--as they say in N.E.
So, that series I was working on for several weeks has hit a bump, and will return when I get a real system of CoPORDing in place and working daily.
Getting much better, but still re-working.
I find, in contrast to what David Allen suggests, that a top-down approach helps. I'm all too easily distracted by minutia, so his instruction to write it all down, in no particular order, and then rearrange later hasn't been working.
So, it's projects first. Ultimate goals on top, and priorize, organize and review in accord with them.
Goal here is to post more regularly, which will mean shorter posts, and will constitute a more active review process.
Biggest goal for this month: create a shirt a day--like this one front
-- for the month. Starting late, so let's see if I can catch up.
At least a shirt a day every workweek day. That'd be 23 for this month.
And they won't be all about MD. I've got DE, NJ, MN, and CA lined up, along with the usual off-beat hilarity you've come to expect from the good folks at HepCatIndstries.
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